Active-e is a set of integration services that extends the power of AIM to the outside world.

AIM has all you need to run your business: manage inventory, selling product, collecting payments, renting instruments, scheduling lessons. Active-e is what extends those same functions to websites, mobile applications and 3rd party developers.

Some of the services Active-e integration provides

E-Commerce & Customer Account Services

Publish inventory from AIM to your E-Commerce Site.
Import sales information into AIM.
Import orders from 3rd party platforms like Amazon & eBay.
Accept payments for open accounts, layaway, contracts & service tickets.
View account history (invoices, rental contracts, special orders and more).
Ability to rent Instruments.
Ability to sign up for memberships.
Initiate service tickets.
Approve service ticket estimates.
Add & update credit card information.
Scheduling of lessons, both group & private.
Storing credit card tokens from your processing partner.
Connect with eBay, Reverb & TeacherZone.
Connect with Shippo, Pointy part of Google or Locally.
Connect with Gunbroker & NASGW Scope CLX

Vendor & Communication Services

Supplier catalog updates for new items, price changes and discontinued items.
Download SKU numbers, images, short & long product descriptions and the MSRP from participating vendors.
Setup price relation percentages for each of your AIM prices: Cost, Retail, Our Price, Min Price, Price A, B and C.
Apply price rounding rules to round your prices to .05, .95, .99.
View vendor images from AIM.
Send electronic POs to your vendors.
Receive your A/P invoice electronically.
Check your supplier availability before you submit your PO. This gives you the ability to let your customer know when to expect their product as you are entering their special order.
Request advanced shipping notices (ASN) from a supplier once an order is shipped.
Handles phone & SMS messages to your customers.
Push notifications to mobile.
Credit Checks.
Interface with SmartWaiver to manage your waivers electronically and efficiently.
Fastbound integration.

AIMStorefront

Using Active-e now gives you the ability to build your own solutions - but why would you when our partner Vortx has the development already done. Our partners at Vortx have built a shopping cart called AIMstorefront. It's a secure, bootstrap responsive shopping cart that is deeply integrated with AIM. Complete inventory integration with AIM ensures your inventory is up-to-date at all times, regardless of where a sale takes place. It can connect with AIM to provide your customers with secure online access to their account. Customers can make payments, update a credit card and review their account history. Security, accessibility and functionality are all maintained and updated behind the scenes by Vortx. Online & integration options are ever evolving and so are the features of both AIMstorefront and AIM.

Mathew Schirado Eckroth Music

"We have received an overwhelming response from our customers since we launched online rentals in the spring of 2008. Since our launch, we have received online rentals almost everyday and nearly every hour of the day. Online rentals have eliminated the paper trail, reduced printing costs, reduced contract processing time and increased our efficiency. It's packed with features and flexibility. We are truly thrilled with being able to offer our customers this technology that puts us ahead of our competition."

Rick Schmitt The Bike Shack

“In the fall of 2005, I was introduced to Active-e. What a great program!” relates Schmitt. “We save hours of time, every week, just with entering new product updates. I began using the active-e hosted website in August of 2005, and my results have been ten-fold over our previous activity on the web. " See full article

Richard Jensen Robert M. Sides Family Music Center

"Robert M. Sides Family Music Centers services a large part of Pennsylvania and has been doing band instrument rentals for many years. In 2008 we went live with the Active-e C2B rental module linking our website with our AIMsi POS system. Right out of the gate it was a success and we have seen an increase in online rentals every year since. This past fall close to 20% of all our rentals were done online. C2B gives us extreme flexibility to deal with customers that cannot get to our stores but are still in need of our service. After the initial set up, maintaining the system has been a breeze. Thank you Tri-Tech for thinking of ways to make the school music dealers job a little easier."

Connie Smith Ward-Brodt Music Company

"Ward-Brodt Music has been renting band and orchestra instruments for a long time. With the advancement of technology it is imperative that you have a reliable tool to help serve customers at their needs and expectations. Using the AIMsi C2B rental module as that tool allows us to give outstanding customer service. Now customers who live a distance from our store location can receive the same service as our walk in traffic. The rental module also automates the process for us, reducing administrative overhead which helps keep our rental rates reasonable for the customer. Thank you Tri-Tech; for staying on top of technology and allowing us to serve our online customer with ease and efficiency."

Marsha Orwig Quinlan & Fabish Music Company

"Online access to their account with the ability to make payments online is probably the most popular part of our website for our customers. Since the beginning of the year, we have been able to process $36,000 in payments through this application. We LOVE the interface in AIMsi to handle these payments. It is so easy and takes almost no time! Customer feedback has been very positive – they love being able to make payments online. Let’s face it…. This is something that most consumers expect from a company."

Tony Leonard Playground Music Center

"Tri-Technical System’s Active-e B2B technology enables us to greatly reduce ordering errors and supply chain delays with some of our largest suppliers. We can view real-time inventory availability from some of our vendors which helps us make smarter purchasing decisions, speeds our inventory turns and streamlines the fulfillment process for special orders especially the ones coming in from our online stores. With 1-click purchase order submission and immediate confirmation we can process more orders in less time which ultimately improves our ROI. I highly recommend this system for both retailers and suppliers who wish to improve back office operations and B2B communication."

Joel Menchey Menchey Music

“We converted to Tri-Tech / AIMsi in 1995, and as a result we have completely taken control of our business both operationally and financially. Their full service package which includes both a strong retail POS system as well as robust B2B & C2B online systems, has helped us profitably gain market share over the last 21 years. We work with many service providers, and the people at Tri Tech have unquestionably been committed business partners to us during this time”

Vanessa Maly Rieman Music

"AIMsi has really allowed us to keep better track of our print music inventory, and has really helped our employees in searching for titles and ordering music. We love that we can email purchase orders directly to the publishers with just the click of a button! The active-e feature is great as we can import new titles directly from publishers and have them active on our website. Active-e has also greatly improved our keeping up on price changes and making sure we don't have old prices in our system!"