Cover Your Business
Management Bases with AIM

Take control of company-wide operations, inventory and finance.

Start here, and take your business anywhere. AIM point of sale retail software unleashes new potential for owners and staff running any-size business with innovative, full-service POS solutions. From our basic package with must-have features to an expansive list of add-ons, AIM has the right tools to help you streamline efficiency in every aspect of business and retail management.

How does AIM help independent music shops automate their business processes and focus on what they love? Hear from the owners of Guitar House Workshop in Columbus, Ohio.

Start with the Basics:
Explore Base Package Features

The AIM base package includes the essential components you need to take your POS operations to
the next level. In addition to inventory and point of sale features, our software provides end-to-end
solutions — from the licensing to get you up and running to extensive customer management,
scheduling and labeling tools.

Complete POS Activity-2

Complete POS Activity

Funnel multiple transaction methods into one platform with AIM’s complete POS solutions. Posting daily sales provides most of the accounting needed in a typical retail store

Full-Service POS Features

Process small ticket sales in seconds using the Quick Sale feature.
Suspend and recall sales.
Charge to balance invoicing or house charges.
Specify sales by date range and inventory category to apply automatic discounts.
Access inventory details across all locations for availability and pricing information.
Search for customers and scan loyalty cards to view or create new customer accounts.
Include taxable and tax-exempt line items on the same invoice.
Complete multiple transactions at POS for a single customer, collecting payment just once. This includes sales, demos, special orders, rental contracts and more.
Run sales reports and show gross margin percentages for commission purposes.
Track split sales and apply different commission percentages to each salesperson.
Enter a proposal now; turn it into a sale later.
Track inventory sent out as a demo; turn it into a sale once it returns.
Track layaways, trade-ins and consignments and buy outright items.
Establish package deals for special sales pricing and ease of processing.
Create a table of suggestive add-on sales.
Monitor sales dollars in accordance with preset purchase orders and their limits.
Create a table of messages to standardize invoice and gift receipt printing.
Offer customers unlimited payment tenders per sales transaction with integrated credit and debit card processing. Credit card processor is required.

Inventory Management

Inventory Management

Reduce inventory costs while increasing cash flow and inventory turns with our powerful automated inventory optimization features.

Inventory Management Made Easy

Track all inventory types: serialized, print, accessories, supplies, package deals and kits.
Run reports by type of inventory: sales, cost of goods, gross profit, average inventory, inventory turns, sales as a percentage of total sales, gross margin return and more.
Display entire sales, rental, transfer, repair and approval history of any inventory item.
Track inventory items returned to vendors for repair or replacement.
Track floor plan inventory items as in stock or sold.
Set up a standard unit of measure for purchasing and selling.
Establish minimum selling prices by model or individual SKU number. Sales discounts are automatically taken at POS during specified dates and times.
Establish up to six prices on inventory items, specified by the workstation or customer.
Count physical inventory quickly and easily with handheld store floor data collectors.
Optimize inventory using the color and size matrix.
Establish minimum and maximum quantities with automatic inventory optimization.

Barcode Labeling

Barcode Labeling

Print customized barcode labels and inventory hang tags for easy access at point of sale, as well as when updating and viewing inventory.

Simplified Barcode Labeling

Create barcode labels for all inventory items or select items that are not pre-barcoded.
Print as new inventory is received, or within a designated date range.
Label by inventory type or by invoice.
Customize label format by inventory type.

Customer Management

Customer Management

Keep a complete history of customer behavior on hand to customize your marketing collateral, loyalty programs, accounts receivable tracking and more.

Connect with Your Customers

Maintain a complete customer history, accessible any time.
Specify customer notes that pop up when a customer is selected.
Add an unlimited number of shipping addresses.
Set up automatic billing for accounts.
View or print a complete customer history.
Record drivers' license information when needed.
Establish automatic discounts or price levels for certain customers.
Associate salespeople with customer accounts.
Perform reverse phone number lookups.
Create customer loyalty programs.
Manage invoicing and house charges.
List top customers by dollars spent.
Review sales analyses sorted by customer behaviors.
Merge with mail services to print letters and labels.

Report Catalog

Report Catalog

Choose from more than 200 templates to create reports in a snap, with a variety of filters and format types for output.

Robust Reporting Capabilities

Leverage an extensive report library to review staff performance, inventory and more.
Use the report wizard to create your own custom reports.
UView, print and export report output to a variety of format types.
UCreate customer lists for targeted marketing.
UFilter by demographics such as customer type, zip code and sales information.

Employee

Employee Management

Manage hours worked, vacations, sick days and leaves of absence, as well as security permissions for designated employee user groups.

Manage Your Team Like a Pro

Control employee activity in AIM with powerful security features.
Establish security groups to block select employees from confidential information.
Block employees from performing certain functions, like selling items below the minimum selling price.
Record hours worked, vacations, sick days and leaves with the Employee Time Clock.
Add notes for specific employees or all employees to read when clocking in or out.
Analyze sales by time, salesperson performance, audit reports and more.

Gift Cards

Gift Cards

Securely track electronic gift cards and renewal money cards, including merchandise return credit and other store credits.

The Gift of Digital Convenience

Create custom-branded electronic gift cards, renewable money cards and loyalty cards with your logo front and center.
Track gift certificate and prepaid money card balance.
Manage merchandise return credit and other store credits.

Software Licensing

Software Licensing

AIM includes licensing for one workstation and one store location. Want more? You can purchase and add on an unlimited number of licenses as needed.

Licensed to Grow

The AIM Base Package includes these nine tech-forward features, plus:
One single location, one workstation license
Additional licenses available for purchase
Two months of our premium maintenance plan
One online training

Maximize AIM’s Potential with
Add-On Features

Capitalize on your niche industry with custom add-ons that simplify lessons, rentals, repairs
and more. Our module-based interface allows you to only buy what you need, so you can piece
together a strategic POS software that aligns with your business’s unique retail demands.

Purchase Orders

Purchase Orders

Monitor special orders for customers, enter stock orders and create, print and receive purchase orders from vendors.

Purchase Order Add-on

Enter special orders for customers, then convert them into sales once received.
List special orders that have been received but not yet invoiced to the customer.
Transfer special-order items that haven’t been received to new or existing orders.
Transfer special-order items to your available stock once you receive them.
Cancel, reorder or keep new purchase orders open in the event of back orders.
View the monthly sales history of any item upon ordering.
Compare best accessories prices among multiple vendors; change vendors as needed.
Change prices and other information when receiving.
Generate reports for order status, back orders and suggested inventory.
Print barcodes as you receive purchase order inventory. Barcode printer is required.
Print pick lists.
Quickly change order, customer and stock shipping addresses.
Electronically transfer order, invoice and product availability information with EDI.

Accounts Payable

Accounts Payable

Oversee accounts payable by vendor or date and perform a cost analysis at any time using a complete history of every vendor.

Accounts Payable Add-on

Establish up to two levels of discounts on invoices; the best discount available will automatically be used to pay invoices.
Pay invoices individually, by vendor or by date.
Track COD checks written to vendors.
Enter credit memos.
Display inventory transferred back to vendors and make cost adjustments.
Display a monthly vendor cost analysis for any 12-month period.
Consolidate multiple invoices into one for term payments or dating.
Print checks from AIM or post manually written checks.
View purchase order information when entering invoices.
Make cost adjustments to received items.
Void checks with ease.
Set up multiple checking accounts.
Generate invoice aging reports.

General Ledger

General Ledger

Leverage CPA-approved solutions to help you or your accounting firm prepare complete and accurate financial statements.

General Ledger Add-on

Access complete Chart of Accounts and Control Tables, which may be changed to accommodate the accounting procedures established by you or your accounting firm.
Analyze inventory turns and gross profit.
Print check registers per checking account and cancel cleared checks in one step.
Save ledger details when a month is closed out and maintain them for a full year.
Print financial and budget statements by department and store location.
Compare the current year to the prior year on the income statement.
Create your own income statements with AIM's month-end templates.
Generate a monthly tax report showing total taxable sales, tax exempt sales and the sales tax payable for any period.
Track ledger discrepancies with discrepancy reports.
Take advantage of AIM's ability to export journal entries to Quickbooks™.

Email Capabilities

Email Capabilities

Make compatibility issues a thing of the past with built-in email software that inspires creativity and strategic targeting.

Email Add-on

Email correspondences or reports from AIM to customers, vendors and employees.
Create and transfer templated sales material, letters and labels from Microsoft Word.
Create HTML emails, then send to select customers in AIM.
Email receipts, invoices, statements, purchase orders and notices, such as reminding customers of their order status.

Contact Management

Contact Management

Connect your business to existing and potential customers using detailed records to generate strong calls to action.

Contact Management Add-on

Create complete customer and prospective customer records.
Note capabilities with date and time stamps for progress tracking.
Establish action codes to automatically trigger a call back, follow-up another critical step in servicing your customer base.
View daily, weekly and monthly calendars of upcoming activities.
Search by company, contact, keywords and several other key identifying fields.
Generate reports for daily call logs, first-time calls and follow-ups.
Track customer delinquencies and promise-to-pay follow-ups.

Short-Term Rentals

Short-Term Rentals

Keep accurate records of all short-term rentals by customer or inventory item. It’s never been easier to find exactly who needs what for how long.

Short-Term Rentals Add-on

Reserve inventory for future short-term rentals with specified pickup and return times.
Warn staff members if reserved items have overlapping dates and times.
Full reservations into short-term rentals when inventory is picked up or delivered.
View availability by category, subcategory, model, SKU and more.
Collect deposits upon reservation and refund them when the inventory is picked up.
Capture credit card information for security deposits.
Run reports of all outstanding short-term rentals, or only those that have not been returned by the specified return date.
Extend rental due dates and add late charges when needed.

Long-Term Rentals

Long-Term Rentals

Conveniently track all contracts, from month-to-month and rent-to-own to sales contracts, lease purchases and extended warranties.

Long-Term Rentals Add-on

Use multiple formulas to calculate payment credit on month-to-month rentals.
Track inventory coded as being out on rent and control late charge assessments.
Collect rental income and update the inventory record as payments are made.
Print coupon books or rental contract statements (MICR coupon availability).
Set up contracts for automatic monthly credit card or bank debit payments. Integrated credit card processing or Treasury Software is required.
Prepare delinquency notices on demand to improve your collections process.
Mark a contract for collection and halt activity or continue adding payments.
Exchange inventory on rentals.
Establish payoff discounts that are automatically calculated when viewing or posting.
Print purchase option letters.

Lesson Scheduling and Billing

Lesson Scheduling and Billing

Manage your lessons and classes, from scheduling and billing to instructor availability and payment, all in one place.

Lesson Scheduling Add-on

Create customized schedules that enable multiple lessons per week with different times, instructors and locations.
Bill on a flexible weekly, monthly, annual or term schedule.
Allow or deny scheduling conflicts by location, instructor or date.
Add, swap or remove students from group lessons.
Assign start and end dates and automatically remove students from the schedule after the set end date.
Define default time increments for lessons in 15-, 30- or 60-minute blocks.
Track attendance and select excused or unexcused absence reasons from a table.
Print attendance sheets for instructors.
Make temporary schedule changes, such as make-up lessons.
Invoice and enter payments from students as they are received.
Pay instructors in accordance with the percentage they earn from student payments.
Add notes directly to the schedule or student record.
Generate reports showing total lesson income and amounts paid to the instructor.
Offer customers an autopay option for lesson invoices. Integrated credit card processing or Treasury Software is required.

Repair & Service

Repair & Service

Take control of repair and service process from start to finish with management software for estimates, loaners, warranties and more.

Repair & Service Add-on

Prepare work tickets and generate estimates.
Track inventory loaned to the customer while the item is repaired.
Add multiple repair tickets to the same customer account without leaving the repair ticket window each time a new ticket is saved.
Set up a common repairs table, then select from the table when entering tickets.
Attach parts to repairs when implementing the common repairs table to save time.
View warranty information for items purchased or rented from your store.
Assign a technician to the service order.
Establish a recommended next-service date, as well as an automatic reminder letter.
Assign multiple tickets for a customer to a single, easily accessible master ticket.

AIM on the Go:

Download the App

With AIM and Active-e, you can access POS solutions anywhere with AIM Mobile, our fast, convenient and secure app for iOS and Android. Track inventory, scan products, ring up sales from line and transfer from store to store — your existing AIM information will be waiting for you as soon as you log in.

AIM on the Go

Testimonials

Music POS Software from a company with over 40 years of experience developing retail software. AIM was designed for music retailers and contains everything a music store would need to effectively manage their business.

...we’ve completely taken control of our business...

“We converted to Tri-Tech in AIM in 1995, and as a result, we’ve completely taken control of our business both operationally and financially. Their full-service package, which includes a strong retail POS system, as well as robust B2B and B2C online systems, has helped us profitably gain market share for decades. The people at Tri-Tech have also been unquestionably committed business partners.”

Joel Menchey

Menchey Music

... Running two businesses with one ... management system...

“We’ve been utilizing Tri-Techʼs complete AIM package to manage both The Bike Shack and The Shoe Shack. Running two businesses with one accounting and inventory management system made my life as the owner and manager very simple. I can track the data of each entity separately or combined as one unit. Plus, I get my financial statements on demand with one click.” Read more.

Rick Schmidt

The Bike Shack

...best support team we’ve ever worked with...

“Tri-Tech and AIM have helped us gain greater control over tracking our inventory, and we feel they have the best support team we’ve ever worked with. We’re happy with our decision to use AIM and would highly recommend it to others, as well.”

Tamra Hickey-Conatser

T&H Sweeper Company

... Ringing up a sale is quick and easy...

“TriTech software offered a complete solution for us, from our online tee scheduling system to tracking inventory in the pro shop and food and liquor sales at the bar. Tri-Tech also supplied us with the hardware for our touchscreen workstations. Ringing up a sale is quick and easy, and we know that if we

Jeremy Hawkins

The Meadows Golf Club

Ready to Transform Your Operations with AIM?

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Frequently Asked Questions

Have a question about AIM? Find answers here or reach out to our team.

Will AIM run across a wide area network (WAN)?

Yes, we currently have retailers running AIM through remote desktop services and Citrix™.

Can permissions and security be set within the software?

Yes, AIM allows group setups similar to Windows™ security to grant permissions for certain modules and reports. AIM also encompasses a powerful security menu that will allow you to block specific employees or groups from certain menu options, like viewing vendor costs.

What are the system requirements to run AIM?

Find a complete list of system requirements here.

Will AIM run under a variety of networks?

The software can be installed and run on Windows Server 2016 and Windows 10. Linux™ can be used as a server, but AIM will not run on it.

Does the software need to be installed on all machines?

AIM is installed only on the server. All other machines access the application from the server through the local network.

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