By having a Tri-Tech maintenance contract your store not only has access to unlimited phone support M-F 8AM-5PM CT with our trained support technicians covering all components and features of the program, use and application, but your contract also includes such benefits as:

  • Free software updates/patches. These updates/patches can include new features, enhancements, reports, bug fixes, required PCI changes needed for the ever changing Credit Card landscape, and many more. These updates are crucial for keeping your company abreast of the newest software.

  • Discounts on major software Version upgrades.

  • Access to online support documentation/videos.

  • Access to online case entry and management.

  • Phone conferencing options with Tri-Tech partner companies.

After cancellation these updates and services will no longer be available to your company without reactivating your maintenance contract.